Archive for Consumer

Suzuki Unveils the Jetsons Car Inside a Car

The Car Inside a Car

Those wacky Japanese are at it again this month at the Tokyo Auto Show. The Suzuki Shared Coach made its debut as an electric car… with a car inside it. If you’ve ever watched The Jetsons it may look familiar.

This concept vehicle is the next generation in fuel efficiency and sustainable mobility. The idea is that two drivers will use the larger vehicle over long distances together. The smaller 3-wheeled pods, dubbed the PiXY, will be used for one person while inside the city.

It is a social project whereby multiple people can effectively carpool just outside of a busy area, ditch the larger car and ride into town in a smaller pod that finds parking with ease. Not to mention that it may be small enough to be used on sidewalks and in buildings, similar to a Segway.

PiXY in the Wild

This bold departure from traditional design may be initially marketed to older generations who find it difficult to navigate over long distances. Yet the idea behind sustainable mobility may catch on with just about everyone as major cities become more dense and populated.

Suzuki also intends to release a sports car version for the pods, the SSF for those who want to travel in style. A marine unit, the SSJ, will allow people to glide over water to their destination of choice.

The Car from The Jetsons

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[Yahoo France] (Warning: Link is in French)

Charging You to Use Your Credit Card is Illegal

10 Dollar Minimum Purchase for Credit Cards

There are surcharges and minimum purchases everywhere you use your credit card these days, at your favorite lunch stop, the gas station, even larger retailers. It seems to be an uprising trend among merchants, if you want to use your credit card, you need to pay more. You may be have been thinking the same thing I was thinking when you see an outrageous price for using your credit card: Isn’t this illegal? The answer is yes and I am sick of it.

There is, however, a very fine line. If the merchant clearly states that there is a cash price discount, they are able to charge two different prices. However, if the price you see is clearly stated in plain view and they say something along the lines of, “that will be an extra $3 for credit cards,” that is crossing the line. The Federal Truth in Lending Act states: 167, (2) “No seller in any sales transaction may impose a surcharge on a cardholder who elects to use a credit card in lieu of payment by cash, check, or similar means.”

So lets say you get a double whammy, they want to charge you to use a credit card and you finally agree. Reluctantly, you hand over your credit card for your sandwich and cup of coffee when a bubble gum chewing teenager points to a sign that says, “$10 minimum charge.” Now your really pissed, because you don’t have any cash with you. Trust me, I always am too.

Funny thing is, if your paying with a Visa, Mastercard, or Discover their merchant agreements clearly state that a minimum charge is a violation . So is a surcharge. In fact, if you call in to dispute the charge it will immediately be removed. If they find out that the merchant you went to was imposing a minimum charge they will flag their account and with enough complaints that merchant would not longer be able to accept that brand of card.

This article may be a slight departure from innovation but I do feel like it is a trend that has been increasingly common amongst businesses and wanted to bring the facts to light. Sure it may be a minor annoyance in the long run but at least now you know it’s one you don’t need to tolerate.

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References
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Visa “Rules for Visa Merchants
Dollar Minimums and Maximums – Always honor valid Visa cards, in your acceptance category, regardless of the dollar amount of the purchase. Imposing minimum or maximum purchase amounts is a violation.

No Surcharging – Always treat Visa transactions like any other transaction; that is, you may not impose any surcharges on a Visa transaction. You may, however, offer a discount for cash transactions, provided that the offer is clearly disclosed to customers and the cash price is presented as a discount from the standard price charged for all other forms of payment.

Mastercard “Merchant Rules Manual
9.12.2 Charges to Cardholders

A merchant must not directly or indirectly require any MasterCard cardholder to pay a surcharge or any part of any merchant discount or any contemporaneous finance charge in connection with a MasterCard card transaction. A merchant may provide a discount to its customers for cash payments. A merchant is permitted to charge a fee (such as a bona fide commission, postage, expedited service or convenience fees, and the life) if the fee is imposed on all like transactions regardless of the form of payment used.

  • A surcharge is any fee charge in connection with a MasterCard transaction that is not charged if another payment method is used.
  • The merchant discount fee is the fee the merchant pays to its acquirer to acquire transactions.

9.12.3 Minimum/Maximum Transaction Amount Prohibited

A merchant must not require, or post signs indicating that it requires, a minimum or maximum transaction amount to accept a valid MasterCard card.

Discover “Merchant Operating Regulations
3.1 Surcharges
Unless otherwise agreed upon by us in writing, you may not impose any surcharge, levy or fee of any kind for any transaction where a Cardmember desires to use a Card for any purchase of goods and services.

3.6 Minimum/Maximum Dollar Limits and Other Limits
You may not require that any Cardmember make a minimum dollar purchase in order to use a Card and, other than when we have not authorized a Cardmember’s transaction, you may not limit the maximum amount that a Cardmember may spend when using a Card.

California Civil Code Section 1748.1

Federal Truth in Lending Act

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The Fashion Store of Tomorrow Uses Smart Chips

Fashion Store of Tomorrow

A clothing company in Germany is implementing a new technology that will tag clothing items throughout the store with RFID, or smart chips. They plan to reinvent the shopping experience by installing systems throughout the stores that recognize what you pick up and try on in their Smart Dressing Rooms.

When you try something on in the dressing room an on-screen display will provide you with the price, colors available and current stock. Future plans include a suggestion system for complimentary items. That way you can see the shirt and jacket that go along with the hot pants your trying on.

As an added benefit employees will be able to locate where each item is in the store with hand held scanners and LCD screens. No more fumbling around each rack until you find the size you actually need. If it isn’t in stock they should be able to hit a button to order it to the store or your home.

Don’t worry, the tags will be removed and will cease to track you once your out of the store. Or will they?!

[Consumerist]

How to Get Your Pair of Back to the Future Nikes

Futuristic Nike Shoes

Many of you may not know this about me but I am what you call a Snearkerhead. That means that I adore unique looking kicks, especially Nike’s. Now what you do know is that I also love Back to the Future and am crazy about innovation. Put them all together and boom – you have me calling for the one other product we still don’t have, futuristic Nikes.

It seems that someone has championed my cause at the McFLY 2015 project. Michael Maloof has begun the ultimate grassroots project, to petition Nike, demanding the product of the future that was promised to us – today.

In essence all the shoes offer are power laces, simple lighting and making everyone on your block jealous. A continuous charge battery pack similar to the cushioning and dampening system used in the Adidas 1’s could be used. Efficient LEDs could be installed and a small servo-rotor system could be used to pull the laces tight.

The point is that the technology exists now, why wait another 8 years?

Self-Serve Airports to Solve Most of Your Problems

Check-in Kiosk

If you have flown anywhere as of late you probably know that planes are consistently delayed and your baggage has a decent chance of being mishandled. So who is to blame? As the old mantra goes, computers don’t make mistakes, people make mistakes. At the Check-In conference in Las Vegas last weekend 300 airline and airport officials marveled at technology that takes all that human error out of the equation.

Some of that technology included kiosks by a European company called SITA that allow check-in for all major airlines off-site. In other technology a wave of a passport will show all of the flight information on a display screen. Passengers will then select a seat and print a luggage tag with an RFID transmitter. That way the airline knows via computer if the bag actually made it on the flight.

A computer software developer, Mobiqa has a software platform that sends e-mail to cell phones. The e-mail includes the same bar code you normally would see on an electronic ticket, allowing you to just scan your cellphone and go.

No matter how spot on airports and airlines are they are still stuck with one real ugly bottleneck, TSA. “We have to somehow compensate for their inefficencies,” CIO of JetBlue said to the LA Times.

Bus shuttle program FlyAway in Los Angeles allows two bags for $5 to be checked in at the pick-up points throughout the city. They even get their boarding passes at the same time. Travelers go by bus straight to screening and then to their boarding gates. TSA is inspecting the bags at the same time they find their seat aboard the plane.

Although it may be impossible to prevent delays all together, the airline industry does have control over preventing the problems that cause congestion, long lines for check-in and lost luggage.

I can see where these types of emerging technologies could be very beneficial when implemented correctly. I just hope that the airlines don’t rely on them too heavily while they are trying to make a transition. Even though the majority of the passenger population has cookie cutter needs that can be easily fulfilled, a minority may need to have a human punch a few keys to make things right in special circumstances.

[LA Times]

 

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